Frequently Asked Questions
Frequently Asked Questions (FAQ)
1. What does OYASA INCORPORATED offer?
OYASA INCORPORATED supplies a wide range of home and industrial hardware, tools, and construction materials. Our products cater to residential, commercial, and industrial projects.
2. How long has OYASA INCORPORATED been in operation?
Our company has been operating in the Philippines for over 21 years, serving contractors, developers, businesses, and homeowners with reliable construction solutions.
3. Where is your company located?
We are located at #88 Luzon Ave, Area 9, Old Balara (Beside Fil-Oil Gasoline Station), Quezon City, Philippines.
4. Do you accept bulk or wholesale orders?
Yes. We accommodate bulk and wholesale orders for construction projects and businesses. Competitive pricing is available depending on volume and product type.
5. Do you deliver products?
Yes. We offer delivery services within Quezon City, Metro Manila, and selected provincial areas, subject to availability and order requirements.
6. How can I request a quotation?
You may request a quotation by contacting us through:
- Phone: (+632) 454 1343
- Email: info@oyasa.ph
Please provide product details, quantities, and delivery location for accurate pricing.
7. What payment methods do you accept?
Accepted payment methods will be confirmed during order processing. Please contact our sales team for available payment options.
8. What is your return and refund policy?
Returns and refunds are subject to our Return and Refund Policy, which outlines eligibility, processing time, and conditions. Kindly review the policy section or contact us for assistance.
9. Are your products covered by warranty?
Some products may include a manufacturer’s warranty. Warranty coverage depends on the product and supplier. Details will be provided upon purchase, if applicable.
10. How long does delivery take?
Delivery timelines vary depending on product availability, order size, and delivery location. Estimated delivery schedules will be provided upon order confirmation.
11. Do you cater to contractors and construction companies?
Yes. OYASA INCORPORATED regularly supplies materials and tools to contractors, construction firms, and industrial clients.
12. How can I contact customer support?
For inquiries, support, or after-sales assistance, please contact:
- Phone: (+632) 454 1343
Our team is ready to assist you during business hours.
- Email: info@oyasa.ph
13. Can product prices change?
Yes. Prices, availability, and specifications are subject to change without prior notice due to market conditions.
14. Is the information on your website updated regularly?
We strive to keep all website content accurate and up to date. However, for the most current pricing and availability, we recommend contacting our sales team directly.